When you allow payments for shops, customers can buy your products directly on Facebook. This article explains which businesses can accept payment on shops, how to set up payments, when you'll get paid, accepted methods of payment, payment processing fees and merchant of record information.

To accept payment, your shop must:

• Sell physical goods
• Agree with the Commerce Product Merchant Agreement
• Have a Facebook Page
• Link to a bank account
• Have a Tax Identification Number (TIN)

How to set up payments

When a customer purchases a product from your shop, you'll need to link a valid bank account so that the payment processor can deposit your sales. You can either set up payments when you first create a shop or set them up later from your Page.

When you create a shop, you'll be prompted to enter your tax details (Social Security number and name) and bank account information (sort code, account number and name on your account).

If you skip this step, you can add this later from your Page. To do this:

1. Go to the Shop management section.
2. Click Shop balance.
3. Click Link bank account to link an account for the first time or Edit to change your linked account or to change existing payments info.
4. Enter your tax details.
5. Enter your bank account information.
6. Click Save.

What a Merchant of Record is

A Merchant of Record is responsible for outstanding credits or debits. Your payment processor is the main Merchant of Record.

You'll be the sub-merchant of record. This means that as the seller, your business is responsible for all tax reports and the quality and content of your products. The buyer sees your business name during the purchase. All bank statements will also include your business name. Facebook won't be the Merchant of Record.

When you'll get paid

After a customer purchases something from your shop and you mark the order as dispatched, you'll be paid for the order within 5 to 30 days. This means that if you dispatch an order on Monday, the earliest you could be paid is 5 days later (Saturday) and the latest you could be paid is 30 days from when you dispatch the order. Bear in mind that:

• You can see your expected payment date and your payment history on the Shop balance page in your Shop management section.
• You can only be paid on business days, so any payment scheduled for a non-business day will come the next business day.
• All payments for your sales will be in US dollars.

Our payment processor processes the payment and pays the business out through ACH on a rolling payout schedule. Payouts will be made via disbursements of the business's funds to a valid bank account.

Payment processing fees

Payment processing fees are 2.9% + USD 0.30 per transaction. For example, if the total transaction amount is USD 100, a transaction fee of USD 3.20 would be subtracted from this total amount, so you'll be paid USD 96.80.

These transaction fees don't include any taxes that you may be responsible for paying.

Still need help? Contact us.

* Nguồn: Facebook