Find or recover a file
✅ Computer
Here are some tips to help you find missing files in Google Drive. Select the situation that matches yours the best.
You deleted something and want it back
If you deleted something recently using Google Drive or the Google Drive desktop app, you might be able to restore the file yourself.
Restore from your Trash
- On a computer, go to drive.google.com/drive/trash.
- Right-click the file you'd like to recover.
- Click Restore.
You can't find something & you don't think you deleted it
Try these steps:
Check the activity panel
- On a computer, go to drive.google.com.
- On the left, click My Drive.
- At the top right, click Info
.
- Scroll down and look for your file.
Try an advanced search
- Using a computer, go to the search bar and click the Down arrow
.
- Use the advanced search options to find your file, like "type:spreadsheets."
If the steps above didn't help, consider these special cases:
If someone else created the file
When someone creates a file, they can delete, rename, and restore it. Contact the person who created the file and ask them to restore it or share it with you again.
If it was in a folder someone else created
If someone deleted that folder, you won't see that folder in your Drive anymore. To find the file:
- Try this advanced search to see a list of files you created that are in deleted folders: https://drive.google.com/drive/u/0/search?q=is:unorganized%20owner:me.
- Try this broader advanced search to see a list of all files that are in deleted folders: https://drive.google.com/drive/search?q=is:unorganized.
To make that file easier to find in the future, drag it into a folder in "My Drive."
More on how to find files
Did you try advanced search?
To refine your search in Drive, use a search phrase with one of these options:
Search for | Example |
---|---|
Exact phrase |
"Use quotes around an exact phrase" |
One or another |
tacos OR nachos |
Exclude a word |
Water but not lakes: water -lakes |
File owner |
Files Dad owns: owner:dad@gmail.com |
They shared files |
Files Mom shared with you: from:mom@gmail.com |
You shared files |
Files you shared with Mom: to:mom@gmail.com |
Starred items |
is:starred |
Deleted items |
is:trashed |
File type |
Spreadsheet file type: type:spreadsheet |
Time frame |
Before or after January 18, 2015. before:2015-01-18 after:2015-01-18 |
Title |
title:"The title goes here" |
App |
Files opened in Google Drive: app:"Drive" |
Which files can be recovered?
We can help you recover recently deleted files for a limited time if you use Google Drive with a consumer account (and not an account through your work, school, or other group) AND one of these is true:
- You created the file.
- You uploaded the file to Google Drive.
- You accepted ownership of the file from someone.
If you're using an account through your work, school, or other group, contact your administrator for help.
If your Google Account was deleted, you might not be able to recover your files.
If you think that someone accessed your Google Drive without your permission, we recommend taking steps to make your account more secure.
If you still can't find your file
Learn what you need for your file to be recovered.
Contact a Drive specialist
To contact us, sign in to your Google Account.
✅ Android
Here are some tips to help you find missing files in Google Drive. Select the situation that matches yours the best.
You deleted something and want it back
If you deleted something recently using Google Drive or the Google Drive desktop app, you might be able to restore the file yourself.
Restore from your Trash
- On a computer, go to drive.google.com/drive/trash.
- Right-click the file you'd like to recover.
- Click Restore.
You can't find something & you don't think you deleted it
Try these steps:
Check the activity panel
- On a computer, go to drive.google.com.
- On the left, click My Drive.
- At the top right, click Info
.
- Scroll down and look for your file.
Try an advanced search
- Using a computer, go to the search bar and click the Down arrow
.
- Use the advanced search options to find your file, like "type:spreadsheets."
If the steps above didn't help, consider these special cases:
If someone else created the file
When someone creates a file, they can delete, rename, and restore it. Contact the person who created the file and ask them to restore it or share it with you again.
If it was in a folder someone else created
If someone deleted that folder, you won't see that folder in your Drive anymore. To find the file:
- Try this advanced search to see a list of files you created that are in deleted folders: https://drive.google.com/drive/u/0/search?q=is:unorganized%20owner:me.
- Try this broader advanced search to see a list of all files that are in deleted folders: https://drive.google.com/drive/search?q=is:unorganized.
To make that file easier to find in the future, drag it into a folder in "My Drive."
More on how to find files
Did you try advanced search?
To refine your search in Drive, use a search phrase with one of these options:
Search for | Example |
---|---|
Exact phrase |
"Use quotes around an exact phrase" |
One or another |
tacos OR nachos |
Exclude a word |
Water but not lakes: water -lakes |
File owner |
Files Dad owns: owner:dad@gmail.com |
They shared files |
Files Mom shared with you: from:mom@gmail.com |
You shared files |
Files you shared with Mom: to:mom@gmail.com |
Starred items |
is:starred |
Deleted items |
is:trashed |
File type |
Spreadsheet file type: type:spreadsheet |
Time frame |
Before or after January 18, 2015. before:2015-01-18 after:2015-01-18 |
Title |
title:"The title goes here" |
App |
Files opened in Google Drive: app:"Drive" |
Which files can be recovered?
We can help you recover recently deleted files for a limited time if you use Google Drive with a consumer account (and not an account through your work, school, or other group) AND one of these is true:
- You created the file.
- You uploaded the file to Google Drive.
- You accepted ownership of the file from someone.
If you're using an account through your work, school, or other group, contact your administrator for help.
If your Google Account was deleted, you might not be able to recover your files.
If you think that someone accessed your Google Drive without your permission, we recommend taking steps to make your account more secure.
If you still can't find your file
Learn what you need for your file to be recovered.
Contact a Drive specialist
To contact us, sign in to your Google Account.
✅ iPhone & iPad
Here are some tips to help you find missing files in Google Drive. Select the situation that matches yours the best.
You deleted something and want it back
If you deleted something recently using Google Drive or the Google Drive desktop app, you might be able to restore the file yourself.
Restore from your Trash
- On a computer, go to drive.google.com/drive/trash.
- Right-click the file you'd like to recover.
- Click Restore.
You can't find something & you don't think you deleted it
Try these steps:
Check the activity panel
- On a computer, go to drive.google.com.
- On the left, click My Drive.
- At the top right, click Info
.
- Scroll down and look for your file.
Try an advanced search
- Using a computer, go to the search bar and click the Down arrow
.
- Use the advanced search options to find your file, like "type:spreadsheets."
If the steps above didn't help, consider these special cases:
If someone else created the file
When someone creates a file, they can delete, rename, and restore it. Contact the person who created the file and ask them to restore it or share it with you again.
If it was in a folder someone else created
If someone deleted that folder, you won't see that folder in your Drive anymore. To find the file:
- Try this advanced search to see a list of files you created that are in deleted folders: https://drive.google.com/drive/u/0/search?q=is:unorganized%20owner:me.
- Try this broader advanced search to see a list of all files that are in deleted folders: https://drive.google.com/drive/search?q=is:unorganized.
To make that file easier to find in the future, drag it into a folder in "My Drive."
More on how to find files
Did you try advanced search?
To refine your search in Drive, use a search phrase with one of these options:
Search for | Example |
---|---|
Exact phrase |
"Use quotes around an exact phrase" |
One or another |
tacos OR nachos |
Exclude a word |
Water but not lakes: water -lakes |
File owner |
Files Dad owns: owner:dad@gmail.com |
They shared files |
Files Mom shared with you: from:mom@gmail.com |
You shared files |
Files you shared with Mom: to:mom@gmail.com |
Starred items |
is:starred |
Deleted items |
is:trashed |
File type |
Spreadsheet file type: type:spreadsheet |
Time frame |
Before or after January 18, 2015. before:2015-01-18 after:2015-01-18 |
Title |
title:"The title goes here" |
App |
Files opened in Google Drive: app:"Drive" |
Which files can be recovered?
We can help you recover recently deleted files for a limited time if you use Google Drive with a consumer account (and not an account through your work, school, or other group) AND one of these is true:
- You created the file.
- You uploaded the file to Google Drive.
- You accepted ownership of the file from someone.
If you're using an account through your work, school, or other group, contact your administrator for help.
If your Google Account was deleted, you might not be able to recover your files.
If you think that someone accessed your Google Drive without your permission, we recommend taking steps to make your account more secure.
If you still can't find your file
Learn what you need for your file to be recovered.
Contact a Drive specialist
To contact us, sign in to your Google Account.
* Nguồn: Drive