Send feedback

30/11/2019

✅ Computer

Report a YouTube issue

If you aren't able to follow these instructions, you are likely using the old version of YouTube. If you're using a newer browser, update to the current version of YouTube.
  1. Sign in to youtube.com.
  2. Select your profile picture  and then Send feedback. 
  3. Describe the issue you're experiencing. The more information you include in your report, the more helpful it is for us.
  4. Choose if you want to include a screenshot (you can highlight any information on the screen or remove personal information that's showing).
  5. Click Send.

How to send feedback on YouTube

Subscribe to our YouTube Help channel to get the most out of YouTube.

 

Smart TVs, Chromecast, and game consoles

  1. Open the YouTube app on your device.
  2. Go to Menu .
  3. Select Settings.
  4. Select Feedback.
  5. Type the shortlink that appears into a browser on your phone, tablet, or computer.
  6. Describe the issue you're experiencing. The more information you include in your report, the more helpful it is for us. 
  7. At the bottom of the page, select Submit.

How we use feedback

We appreciate the time that you spend sending us feedback. Your feedback goes directly to YouTube and we use it to troubleshoot bugs, make product improvements and address issues. Video creators do not see any feedback that is sent through the "Send Feedback" tool. While we may not respond to every report, we are reviewing and working to address issues as fast as we can.

When you send feedback directly from YouTube on your mobile device, you can choose to include important details that can help diagnose issues, such as app version and system data. The more information you include in your report, the more helpful it is for us. For example, when troubleshooting certain types of issues, account-specific information and screenshots can be really valuable in pinpointing and fixing the problem.

You can use our Known Issues page to see what issues we're currently working to resolve. You can also ask other YouTube users for help with issues in the YouTube Help Forum or learn how to get help as a YouTube Creator.

✅ Android

Report a YouTube issue

  1. Open the YouTube mobile app.
  2. In the top right, tap your account icon .
  3. Tap Help & feedback. 
  4. Tap Send feedback.
  5. Describe the issue you're experiencing. The more information you include in your report, the more helpful it is for us. 
  6. Select if you want to automatically include screenshots and logs.
  7. In the top right, tap .

How to send feedback on YouTube

Subscribe to our YouTube Help channel to get the most out of YouTube.

 

Smart TVs, Chromecast, and game consoles

  1. Open the YouTube app on your device.
  2. Go to Menu .
  3. Select Settings.
  4. Select Feedback.
  5. Type the shortlink that appears into a browser on your phone, tablet, or computer.
  6. Describe the issue you're experiencing. The more information you include in your report, the more helpful it is for us. 
  7. At the bottom of the page, select Submit.

How we use feedback

We appreciate the time that you spend sending us feedback. Your feedback goes directly to YouTube and we use it to troubleshoot bugs, make product improvements and address issues. Video creators do not see any feedback that is sent through the "Send Feedback" tool. While we may not respond to every report, we are reviewing and working to address issues as fast as we can.

When you send feedback directly from YouTube on your mobile device, you can choose to include important details that can help diagnose issues, such as app version and system data. The more information you include in your report, the more helpful it is for us. For example, when troubleshooting certain types of issues, account-specific information and screenshots can be really valuable in pinpointing and fixing the problem.

You can use our Known Issues page to see what issues we're currently working to resolve. You can also ask other YouTube users for help with issues in the YouTube Help Forum or learn how to get help as a YouTube Creator.

✅ iPhone & iPad

Report a YouTube issue

Make YouTube better: send us feedback on the YouTube iOS app

  1. Open the YouTube mobile app.
  2. In the top right, tap your account icon .
  3. Tap Help & feedback.
  4. Tap Send feedback.
  5. Describe the issue you're experiencing. The more information you include in your report, the more helpful it is for us.
  6. Select if you want to automatically include screenshots and logs.
  7. In the top right, tap .

How to send feedback on YouTube

Subscribe to our YouTube Help channel to get the most out of YouTube.

 

Smart TVs, Chromecast, and game consoles

  1. Open the YouTube app on your device.
  2. Go to Menu .
  3. Select Settings.
  4. Select Feedback.
  5. Type the shortlink that appears into a browser on your phone, tablet, or computer.
  6. Describe the issue you're experiencing. The more information you include in your report, the more helpful it is for us. 
  7. At the bottom of the page, select Submit.

How we use feedback

We appreciate the time that you spend sending us feedback. Your feedback goes directly to YouTube and we use it to troubleshoot bugs, make product improvements and address issues. Video creators do not see any feedback that is sent through the "Send Feedback" tool. While we may not respond to every report, we are reviewing and working to address issues as fast as we can.

When you send feedback directly from YouTube on your mobile device, you can choose to include important details that can help diagnose issues, such as app version and system data. The more information you include in your report, the more helpful it is for us. For example, when troubleshooting certain types of issues, account-specific information and screenshots can be really valuable in pinpointing and fixing the problem.

You can use our Known Issues page to see what issues we're currently working to resolve. You can also ask other YouTube users for help with issues in the YouTube Help Forum or learn how to get help as a YouTube Creator.

* Nguồn: Youtube