Connect your Shopify account to Facebook

30/11/2019

Connect your Shopify account to Facebook to measure website visits and other conversion events on your Shopify website. This helps you better understand how people are interacting with your business and which events occurred as a result of your ads. You can also use this information to create Custom Audiences and optimise your Facebook ads to drive more sales.

To get started, go to the Shopify page in Events Manager and follow our guided instructions that help you select the pixel you want to use and enter your pixel ID in your account. You can also follow the instructions below.

Set up your Shopify account

Go to settings

  1. Log in to your Shopify account and click Online store.

* Nguồn: Facebook

Paste pixel ID

  1. Select Preferences.
  2. Copy and paste your pixel ID .
  3. Click Save.

* Nguồn: Facebook

Upload your products

Enable Facebook checkout from the Shopify admin and upload your product information to your Shopify account.

Note: Before getting started, your collections and products must be visible in your online shop. See Shopify's instructions to make your collections and products visible on the Facebook channel.

  1. Log in to Shopify.
  2. Click the + symbol next to Sales channels in the Shopify admin.
  3. Click Learn more next to the Facebook channel.
  4. Click Add channel.
  5. Click Facebook from your Shopify admin.
  6. Click Get Started.
  7. Click Connect account.
  8. Allow Shopify to connect with your business's Facebook Page and Facebook will verify your account information. After your account has been verified, you can enable Facebook checkout using your Shopify admin.

You've now finished uploading your Shopify products to Facebook.

Note : If your business has more than one catalogue or Facebook pixel, you'll need to specify which Facebook pixel that you'd like associated with which catalogue. To associate your pixel, navigate to the Settings page in Business Manager, click "Catalogues", select your catalogue and click Associate sources. Select the pixel or app that you would like to map to this catalogue.

Find new potential customers with a conversions ad

Create a campaign using the conversions objective to attract new shoppers to your website. You can create audiences that look similar to people who have taken actions that you care about (such as making a purchase) and find new potential customers.

Create a product set

Your product set should contain the products that you want to promote. It could be something like "Items for New Year" or "All pink products" or just "All products". If you don't have a pixel or app event, you'll see instructions for creating one.

Choose your campaign preferences
  1. Go to Ads Manager.
  2. Click Create Ad.
  3. Select Conversions as your marketing objective.
  4. Type in a campaign name and click Continue.
  5. Choose the website or app that you want to promote and select a conversion pixel or app event.

    Tip: We recommend choosing an event that happens at least 100 times every day. For example, if you usually make three online sales a day from your website, then we'd recommend picking an event such as Add to Basket or View Content instead of

    Purchase.

  6. Select your audience, placement, budget and schedule. Then click Continue.
  7. Choose Conversions under Optimisation of Delivery.
  8. Select your conversion window. Your conversion window should be based on how long it usually takes for someone to complete a valuable action (or conversion) after seeing your ad.
  9. Select Automatic as your bid amount to let Facebook optimise bids for your campaign, or you can choose Manual to set your own target cost per result.
  10. Type in a name for your ad set.
  11. Click Continue.
Create your ad.

Once you've chosen your campaign preferences (such as budget, audience, placement and scheduling) then it's time to create your ad. Follow the steps below to get started:

  1. Choose the carousel format to showcase multiple products in a single ad.
  2. Connect a Facebook Page and Instagram account for your business if you have one.
  3. Select Automatically fill ad creative using a template.
  4. Select Automatically fill ad creative using a template if you'd like Facebook to create your ad using products from your catalogue or website and optimise for performance. Otherwise, you can select Manually choose your ad creative if you have specific product images that you'd like to use for your ad.
  5. Select Fill template dynamically from a product set.
  6. Click ... to choose your catalogue and product set manually. You can also use the catalogue and product set that are selected by default.
  7. Type in your headline and link description. These fields are pre-populated to show your product name and product price by default.
  8. Choose a call to action, such as Shop Now.

Frequently asked questions

How do I change which Page or pixel I want to use?

If you've set up dynamic ads in Shopify but need to change the Facebook pixel you selected, follow these instructions:

  1. From your Shopify admin, click Online store and choose Preferences.
  2. In the Facebook pixel section, click Change.
  3. Enter your new pixel ID in the Pixel ID field.
  4. Click Save.
What should I do if I already have the Facebook pixel installed on my Shopify page?

If you've already installed the Facebook pixel and are using it to run dynamic ads on Facebook, you don't need to take any other action.

If you set up your pixel by manually adding your code to your website, then you'll need to remove your old Facebook Pixel code from Shopify first to avoid seeing incorrect reporting data for your page. Bear in mind that you'll have to manually remove your existing pixel code from your website before starting these steps, otherwise you'll have two versions of your pixel on your website.

Having two versions of the Facebook pixel can lead to:

  • Campaign results appearing to be doubled (twice the number of actual conversions)
  • Cost per result being halved in your reports

If you remove your existing pixel and start again with creating your pixel and catalogue through Shopify, we recommend pausing your active campaigns first and re-installing straight away. This way, you'll minimise any impact on your website Custom Audiences and conversion counts.

My advertiser pays a third party to manage their Shopify page. What should I do?

That's fine. Just make sure that the third party is added as an administrator to the advertiser's Facebook Page and ad account.

* Nguồn: Facebook