Troubleshooting call-to-action buttons for video ads
30/11/2019
If you aren't able to add a call to action to a video ad, check your ad for the following:
- If you didn't choose a Call to Action button when creating your ad, or chose No Button, your ad will appear without a Call to Action.
- If your marketing objective is Engagement, you can't add a call-to-action button to an existing post or event if it doesn't have a call-to-action button. To add a call-to-action button, you should create a new video ad instead.
- When you add a Canvas to a video ad, you can't add a call-to-action button to the ad. Because Canvas is a mobile-optimised experience that opens when people see the ad in their feeds, a call-to-action button isn't available.
- If your marketing objective is Brand Awareness, Reach or Video Views, select Add a website URL to see the Call to action drop-down menu.
Learn more about adding a call-to-action button to a video ad.
* Nguồn: Facebook