About Appointments on Facebook

Appointments on Facebook is a free tool for businesses to manage their appointments directly from their Facebook Page. With Appointments on Facebook, businesses can enable customers to book appointments with local service providers directly on Facebook, reference their record of appointments and manage their calendar at any time.

Benefits of Facebook Appointments

• It's free: All businesses have access to Appointments on Facebook tools at no charge.
• Save time: Appointments on Facebook removes the need for businesses to spend excess time managing their calendar. You can now accept appointments from new and returning customers with less back-and-forth communication.
• Re-engage existing customers: Remind returning customers to book a follow-up appointment or refer their friends.
• Find new customers: Attract new customers with the ease and convenience of Appointments on Facebook so they don't have to call or text to book. Learn more about how you can grow your audience on Facebook.

Key features

• Initiate an appointment through Messenger: When you're already communicating with customers in Messenger, Facebook will prompt you to schedule an appointment with that customer. When the customer accepts, that appointment will be automatically added to your list of appointments, and the customer will get a reminder before the appointment time. When you respond quickly to your messages, you can earn a Very responsive badge.
• Manage appointments from the Appointments tab on your Page: Rather than manage your appointments in a separate spreadsheet, system or space, you'll have the ability to view and manage every appointment from your Page where they're initially booked.
• Manage appointments from a third-party site: If you use software other than Facebook to manage your calendar, you can add a Book Now call-to-action button on your Facebook Page and send customers to another site to complete the booking process.
• Sync your appointments with Google Calendar: It should be easy and convenient to access your booking calendar at any time. Appointments on Facebook is integrated with Google Calendar so you can find your bookings without logging in to Facebook.

Looking for more help?

• Learn how to set up appointments on your Page.
• Learn how to book an appointment on your Page.

* Nguồn: Facebook